01/Project Background
Voice Control Application
for Product Development
Goal:
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Learn voice control devices reaction of receiving commands
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Know the efficient usage of the scenarios of using the device
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Learn the user concerns
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Detect the language impact on the device
02/Competition Analysis
Product Summary
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Technology and telecommunication support
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Known issues for the existed voice control device
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Potential customers for voice control users
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Creative feature to differentiate the product
03/Methodologies
Ways to conduct, analyze the test
User Research
User profile: users have experience from high to low technology influence on the voice control device
Focus group: 10 users (Age 18- 65)
Analysis
Affinity map: categorize similar feedback
Card sorting: label the main issues
03/Findings
Contexture Inquiries test
After 10 interviewees showed how they work on the voice control device
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Limited usage
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Security & privacy issues
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Limited command
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Language barrier
04/Story Board
Visualize users' experience logically
Scenarios:
Automatically answer the phone
Automatically calling
Multi-user with one voice control device
Multi-language input
04/Proof of Concept
Prototype the design
High-fidelity wireframe to show the designs
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Solve hands full scenario
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Provide extra help by generating script
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Multi-user recognition to increase the security level
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Multi-language recognition
